Stride Events FAQ

Stride Events sounds great! How do I start processing my event registrations through Stride Events?

The process is simple. Create your Stride Events account here, and add your event. Then all you need to do is point register links on your event website to your Stride Events registration page.

How long will it take to activate my event registration page?

You can activate your event immediately if you want. Alternatively, you can choose to set a specific open date.

What is the cost of setting up registration pages for my event?

Event setup is free, including many customizations!

Does Stride Events lock me into a long-term commitment?

No. We strive to keep your business by offering excellent service and low processing fees. We do not require you to make any long-term commitments in order to use our services or to get our great rates.

Can I have custom questions on my form?

Yes! Stride Events allows you to add your own custom questions. You can also customize your form colors, edit your confirmation page, and add your own messaging to your confirmation email.

I want to use Stride Events, but I already have registrations through another system. Is it possible to switch?

Of course! We can even migrate your participants to our system, so you can manage all of your participants with your Stride Events account. We make switching to Stride Events easy. Our team is happy to help you through the process.

Does Stride Events try to push third-party offers like magazines to my athletes?

No. We pride ourselves in having the simplest and easiest registration process in the industry. We only offer what you ask us to offer.

How much are the fees?

We use a simple, no-nonsense fee structure for registrations, merchandise, and charitable donations:

  • Registrations are $1.25 each plus 4.97%
  • Merchandise items are $0.50 each plus 4.97%
  • Charitable donations are $0.50 each plus 4.97%
Does Stride Events provide a way for me to sell merchandise along with registrations?

Yes. Stride Events provides an innovative merchandise system that you can leverage to sell all types of clothing and extras. As an event organizer you have the power to show different items to different participants based on their selected gender and/or event category.

Is it possible for me to use Stride Events to sell merchandise without registrations?

Yes. In addition to event registration, our system provides each event a separate shopping cart dedicated to offering your event merchandise.

Does Stride Events allow me to manage price changes for my event?

Your Stride Events account allows you full access to adjust your pricing schedule for all of your events.

Does Stride Events provide a solution for emailing participants?

Yes. Your event director account allows you to email your participants at no additional cost. Keeping your participants informed couldn’t be easier!

Is there a way that I can use Stride Events to post my event results?

Stride Events allows you to upload the results from your timing company at no extra cost. When your event is complete, upload the results file inside your Stride Events account. We will post the results online for you.

Does Stride Events have a fundraising platform?

Yes. Our robust fundraising solution allows your participants to set goals of fundraising with friends and family for your charities. This can dramatically increase your events contribution to charity without costing the event.

Does Stride Events have a transfers & deferrals solution for my participants?

Yes. You can set a deadline and a transfer/deferral fee. You can determine what questions, categories, and events can be changed. You can also allow transfers from one participant to another participant. This self service option for your participants will save you time and effort. If you set a fee you can also increase your revenue.

Does Stride Events offer course maps?

Yes. Our FREE course map software will allow you to easily route your course and place informative icons right on the map. You can print your map, embed your map on your website, or link to it from Facebook. This map tool utilizes the Google map API that allows your participants to zoom right down to the street level.

Does Stride Events allow participants to sign up for more than one of my events at the same time?

Yes. If you have an event series or multiple events that you manage, your participants will have the option of completing one registration for multiple events with one payment.

Do you have any more questions to ask? Please Contact Us.